Bob Sullivan

Sullivan's new book, Stop Getting Ripped Off: Why Consumers Get Screwed And How You Can Always Get A Fair Deal, is a guide to informed consumption. He joins Terry Gross to talk about the traps consumers fall into when dealing with credit card and cell phone companies, banks, and an old favorite: car salesmen. Sullivan is a New York Times best-selling author and a regular on CNBC's On The Money, NBC's Nightly News, and The Today Show.

Columnist Bob Sullivan covers Internet scams and consumer fraud for MSNBC.com, where he writes a column called The Red Tape Chronicles. His new book is about the hidden fees found in many phone, cable, credit card and other bills.